Maintain modern digital architecture and platforms that enable effective digital solutions and deliver modern government services.
By ensuring NT Government platforms remain modern and agile:
- digital infrastructure management remains sustainable and will continue to meet NT Government’s requirements
- government can develop agile initiatives that enhance existing and expand NT Government services
- digital services can be adapted in response to feedback from customers and research, emerging technology
This will be delivered by:
- Delivering a whole of government digital forms platform. This will digitally manage simple government transactions.
- Piloting a platform to automate manual processes and disparate system interfaces.
- Reviewing government application platforms. Ensuring risks relating to support, technology or skills continue to be addressed.
- Assessing the requirements for a consolidated customer information store for NT Government services.
Benefits
- Reduces costs
- Improves service quality
- Increases service engagement
- Advances accessibility
Outcomes
Easy-to-use
Adaptive
Secure
