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Deliver a central digital identity and authentication process for Territory citizens and businesses to access all NT Government digital services.

The identity solution will make it faster for customers to access their records, reduce duplication by pre-populating online forms and will secure important identity information.

The service will meet Australian Government standards and frameworks.

The service will be established on a centralised and secure citizen identity platform.

This will be delivered by:
  • Reviewing digital identity solutions, and identifying requirements for a service suitable for the Northern Territory.
  • Piloting integration of the identity solution with a range of stakeholder groups in the enhanced Can-Do Territory portal.
  • Implementing the identity solution based on lessons from the pilot, integrated with the Can-Do Territory portal and other digital solutions.
Benefits
  • Advances accessibility
  • Meets customer expectations
  • Reduces costs
  • Elevates customer needs
  • Enhances data analysis
More information
Challenges
  • Process frustuation
  • Digital literacy and inclusion
More information

Outcomes

Trusted
Secure
Know me
Robust
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