The plan has been developed through considerable research and planning including:
Review of the NT Government's digital journey
Our digital journey
NT Government solutions developed over that time support government, business and customer needs. Customer-focused solution development has remained a priority throughout our journey.
Analysis of digital transformation journeys across Australia and New Zealand
Transformation journeys across Australia
Digital transformation priorities published by jurisdictions across Australia and New Zealand focus on customer-centric, inclusive and easy-to-use digital services.
Engagement with our stakeholders and staff to canvas their ideas regarding challenges, opportunities and priorities.
Engagements with our stakeholders and staff
Feedback has informed NT Government’s planning work. We spoke to local industry representatives, local non-government organisations, our customers and our staff. It has helped shape the analysis we’ve undertaken, and how we are proceeding forward.
NT Government undertook a re-examination of our digital service delivery principles in parallel with the development of the plan.