The five priorities of the plan will be progressed in parallel over the next 5 years.
By delivering these commitments, the NT Government aims to achieve the outcomes identified in the plan for our customers and our staff. We are also targeting:
improved accessibility and usability of our services
increased quality of our service delivery
engaged staff and grown their digital and related skills
reduced operational costs of our services.
Future government transactions will be available on the phone, in-person or online. Forms and other services will be easy to find, easy to use and quick to get help when needed.