Initiative
The Northern Territory (NT) Government has centralised the processing of most agency freedom of information (FOI) requests.
Delivering a case management solution will help to streamline and deliver consistent FOI services on behalf of the NT Government.
Overview
The NT Government is adopting a contemporary case management platform over 2023-24.
Procurement of the solution was finalised in July 2023.
Benefits
Delivering efficient FOI services consistently for Territorians, to ensure NT Government maintains transparent and accountable processes.