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Centralise and integrate government ICT services and solutions

Centralise government ICT services and solutions in the Department of Corporate and Information Services.

Initiative

Centralise government ICT services and solutions in the Department of Corporate and Information Services.

Overview

Responsibility for digital and ICT systems, services and staff from NT Government departments has transferred to the Department of Corporate and Information Services in mid 2019 to enable a more efficient single enterprise approach across government.

The centralisation of digital and ICT services is the first step in a reform program that will reorganise, standardise, consolidate and improve the delivery of these services.

Benefits

Consolidating digital and ICT investments, systems and expertise will achieve improved scale, consistency and efficiency and reduce costs and risks.

It will also support longer term digital transformation and process automation programs across government.

2020 progress update

Chatbot to guide NTG staff through setting up their working from home office as a technology trial.

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