Acquire an integrated child protection and youth justice digital system to improve outcomes for Territory children and families.
The functional requirements for an integrated child protection and youth justice system have been identified as part of the Client Management Systems Alignment (CMSA) program for Territory Families.
The procurement of a new system and analysis of requirements for related business systems is in progress.
Selection of a supplier and implementation planning for the system is scheduled to be completed by mid 2020.
This digital solution will provide real time data to give frontline child protection workers the information they need to make decisions regarding the safety of vulnerable children.
The system will incorporate mobility, portal and business intelligence functions that will provide timely information to workers both at their desk and in the field.
2020 progress update
The tender process was closed in late 2019, which did not result in the awarding of a contract. An alternative procurement approach has since been approved.
Update June 2021
Purpose built child protection and youth justice case management system acquired and contract awarded. Solution design progressing to schedule and on track for initial go-live mid 2022.