A digital first approach to expand government's online footprint makes it easier for Territorians to access services; this particularly helps disadvantaged people living in remote and regional areas, people with mobility restrictions, care-givers and seniors.

All members of the community can easily find and use government services at a time and place that suits them.

The need for people to come into government buildings during office hours is reducing and this trend will continue at a faster rate – government will now come to the community.