Deliver Phase 2019

Self-service portal for electricity customers

Enabling Smarter Communities

Initiative

Deploy a self-service portal for exiting electricity customers to complete everyday transactions online.

Overview

A customer self-service portal is being deployed by Jacana Energy allowing existing customers to complete everyday transactions online including setting up payment plans, viewing and paying bills and requesting account finalisation.

Benefits

The portal will provide customers with more convenient options to manage their electricity services.


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