Design Phase 2019

Enhance the user experience on NT Government websites

Connecting Territory Communities


Enhance the experience for users of NT Government websites by presenting information and services in ways that suit their needs, including a move to incorporate a focus on life events such as the birth of a child.


The changes will provide a more customer centric focus by presenting information and services based on the activity a client wants to conduct rather than as a series of separate transactions defined by government service structures.


The updated web sites will provide Territorians with simpler more convenient ways to access to government services through standardised and streamlined online interfaces.

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