Design Phase 2019

Enhance the user experience on NT Government websites

Connecting Territory Communities

Initiative

Enhance the experience for users of NT Government websites by presenting information and services in ways that suit their needs, including a move to incorporate a focus on life events such as the birth of a child.

Overview

The changes will provide a more customer centric focus by presenting information and services based on the activity a client wants to conduct rather than as a series of separate transactions defined by government service structures.

Benefits

The updated web sites will provide Territorians with simpler more convenient ways to access to government services through standardised and streamlined online interfaces.


View all actions