Deliver Phase 2019

Develop a digital government transformation plan

Improving Government Services

Initiative

Develop a digital government transformation plan to identify priorities for transformation and consider digital technologies that could create efficiencies in the delivery of government services.

Overview

A Digital Government Transformation Plan will be developed as a key government initiative from 'A plan for budget repair – final report'.

This plan will build on the directions and actions in the Digital Territory Strategy and apply the Digital Services Policy.

The transformation plan will identify the technologies and business processes that offer the greatest potential to enhance the quality of services to the community, create efficiencies in the delivery of services and reduce the cost to government.

Benefits

Digital approaches will enable simpler, more convenient and faster government service delivery for the community and reduce costs, particularly for small and isolated communities.

The data collected from these services can also be used to evaluate and improve the effectiveness of government programs.


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